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ZEST MAMÁ

Don’t create obstacles between you and your customers.

The increasing demand for fast and convenient online ordering presents a unique opportunity for restaurants. By partnering with third-party platforms, restaurants can streamline their operations, save time and resources, and reach a wider customer base However, sometimes, these third-party providers take a significant bite out of every order’s profits, causing restaurants to raise prices, making them less competitive in the marketplace. In addition, these platforms can also take ownership of your hard-earned customer relationships, eventually leaving your restaurant as merely one of many food providers in the area, within their app.

Own your own data. Grow your relationships.

ZEST MAMÁ offers a cost-effective, flat-fee based platform that allows you to offer fast, automated ordering that’s easier to use and without having to give up your most valuable asset — your customer. You don’t have to dedicate staff to take the order, you don’t have to share your customer data, and you don’t have to raise your prices just to accommodate an aggressive pricing structure. And most importantly, you get to keep and grow your direct relationship with your customers, and even market directly to them to keep them coming back.

At the heart of ZEST MAMÁ is a virtual agent that handles voice or text calls from a customer, and engaging them in a helpful conversation, and allowing them to easily order off your full menu. With ZEST MAMÁ, forget cumbersome, expensive and intrusive third-party mobile apps. Let your customers simply call or text you directly to order their food, and then do what you do best — run your restaurant.

Here’s how the process works for your customer, in 5 easy steps:
  • Your customer texts your food ordering phone number to get started.
  • The virtual agent quickly walks them through creating a user profile to speed up ordering in the future
  • Your customer decides whether to call or text their order. Either way, you receive it through the easy-to-use platform.
  • You update the order status through the platform, which keeps your customer up to date for you.
  • When the order is ready, your customer chooses to pick it up, have it delivered or dine-in, depending on your preferred offerings.
In addition, ZEST MAMÁ offers you the following valuable features:
  • Integrated Payments: Accept a variety of digital payments, including credit cards, debit cards, and mobile wallets, directly through the ZEST MAMÁ platform.
  • Quick and Secure: Enjoy fast and secure transactions, reducing the need for manual handling of cash and minimizing the risk of payment fraud.
  • Real-time Updates: Receive instant notifications for each transaction, allowing you to track your sales and manage your finances effectively.
Targeted Marketing and Customer Engagement
  • Personalized Promotions: Create and send tailored coupons, discounts, and special offers directly to your customers' devices.
  • Push Notifications: Alert customers about new menu items, limited-time promotions, or upcoming events using push notifications.
  • Targeted Campaigns: Segment your customer base based on preferences, purchase history, or demographics to deliver highly relevant marketing messages.
    • Customer Loyalty Programs: Implement loyalty programs to reward repeat customers and encourage repeat business.
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